Understand the process

Before your first visit

1

Fill out the intake forms ahead of time.

Intake forms will be automatically emailed and texted to you along with other important information regarding arrival protocol following scheduling within our GET STARTED tab.

It is important to fill out any documentation provided to you within the onboarding email and text to initiate services within the time allotted and to prepare for your area of concern.

2

Have a brief history in mind of your current condition and list of questions you’d like to ask your therapist.

You may also bring any pertinent medical information regarding the case (i.e. imaging).

3

Dress appropriately

Preferable dress code for ease of assessment and effective treatment sessions (unless current medical condition requires otherwise):

  • Comfortable and/or loose-fitted clothing

  • Short or sleeveless tops for above-the-waist conditions.

  • Shorts or easily raiseable bottoms for below-the-waist conditions.

  • Tennis shoes or athletic footwear, unless specific foot condition.

  • Ladies, please arrive with appropriate undergarments.

    *Please be mindful that revealing the affected area may be necessary for effective treatment*

4

Plan to arrive 5-10 minutes early

Please text the phone number provided to you within the email of your arrival with the message suggested and patiently await in your car until clearance to enter has been texted back to you.

What to expect on your first visit

Physical Therapy Evaluation

  1. During your initial evaluation, your Physical Therapist will have a conversation with you regarding your area of concern and review your medical history.

  2. Your Physical Therapist will assess your objective and functional capabilities at and surrounding the level of concern, if required, and collect as much information as needed to create a plan tailored to your specific impairments.

  3. Your Physical Therapist will then discuss the results of the findings and work with you to create a personalized plan of care.

  4. Finally, we will review your out-of-clinic plan of action and Home Exercise Program if deemed appropriate. Ultimately, our goal is to ensure we can thoroughly diagnose and create an effective treatment moving forward. The bulk of the recovery process will be handled in the subsequent sessions; however, we will make sure you leave the clinic with ways to address your condition and what to expect in future visits if chosen or deemed beneficial.

Sport Recovery Package

  1. During your initial treatment, your Physical Therapist will have a brief conversation with you regarding your area of concern and review your medical history.

  2. Your Physical Therapist will ask you to expose your area of concern, if necessary. Remember, revealing the treatment area is essential for the best results (subject to change depending on the area).

  3. Your Physical Therapist will then rapidly assess the tissues in question and choose the appropriate tools to begin treatment. Upon completion, your Physical Therapist will assist you in cleaning up and begin the Red Light portion.

  4. Individuals sensitive to bright lights will be given the option to don Red Light-approved eyewear for your comfort before initiating the Red Light Therapy.  

  5. Finally, your Physical Therapist will periodically check in on you throughout the Red Light portion of your session until completion.

    Please be aware that to effectively receive the benefits of Myofascial therapy, the treatment area should be exposed for optimal manipulation of the problematic tissues or area/s of concern.

Personal Training Evaluation

  1. During the initial assessment, your Strength and Conditioning specialist will have a conversation with you regarding your sport or recreational activity of choice and review your sport, training, and injury history.

  2. Based on the demands of your sport or recreational activity of choice, your Strength and Conditioning Specialist will thoroughly assess your objective and performance metrics, collecting as much information as needed to improve any gaps in athleticism or guide you through specific seasonal goals (Off-season, Pre-season, In-season, Post-season). 

  3. Finally, we will review your current performance metrics and compare them to the testing norms and your personal goals to create an effective and personalized training program addressing any deficiencies while biasing sports or activity specificity. 

  4. If chosen to optimize your performance with PhysioTough, we may discuss what to expect in future visits.

    Please be aware that those wishing to receive traditional personal training may forgo most of the above content if general health or personalized objective improvements are a priority.

Red Light Therapy Treatment

  1. During your initial treatment, your Physical Therapist will have a brief conversation with you regarding your area of concern and review your medical history.

  2. Your Physical Therapist will ask you to expose your area of concern, if necessary. Remember, revealing the treatment area is essential for the best results (subject to change depending on the area).

  3. Your Physical Therapist will then accurately line up and adjust the Red Light device in correspondence to tissue depth and appropriate frequency to mend the problem area.

  4. Those sensitive to bright lights will be given the option to don Red Light-approved eyewear for your comfort before initiating the Red Light Therapy. 

  5. Finally, your Physical Therapist will periodically check in on you throughout the Red Light exposure until completion.

    Please be aware that to effectively receive the benefits of Red Light Therapy, the treatment area should be exposed for optimal light penetration into the problematic tissue or area of concern.

FAQs

  • In Florida, you can access Physical Therapy services directly for the initial 30 days without requiring a referral from your primary provider. If additional services are needed beyond this period, we are open to discussing the possibility of obtaining a referral from your primary healthcare provider.

  • Physiotough is a cash-based practice and does not offer insurance support. However, we offer a Superbill receipt, which you can provide to your insurance company for possible reimbursement. Please contact your insurance provider for their policy on Superbills and if they offer that service before seeking treatment, especially if this makes or breaks your involvement in our services.

  • Step 1: Click our "GET STARTED" tab. From there, you will have access to a list of available services.

    Step 2: Select your service of choice, therapist, and date/time you want to be seen.

    Step 3: Enter your personal and payment information. Please note that you will not be charged until arrival for your appointment. The card information is part of our cancellation policy. You can read a copy of our cancellation policy during this process.

    Step 4: Congratulations, you've been scheduled; please check your email and phone and complete the required intake and consent documents before your arrival.

  • You may park in any available parking spots labeled “105” directly in front of the QuestFit 360 warehouse unit 105. If parking spots are unavailable, please park along the sides of the street directly in front of the warehouse units.

  • Upon arrival, you may check if one of the two parking spots numbered "105" in front of the business are available. If not, please park along the sides of the main street. These parking spots will only be available during main operation hours of 10:30 to 5:00 pm. Those scheduled for after-hours Red Light Therapy from 5:30 to 7:30 pm will have to park along the sides of the main street. Once parked, please text your scheduled therapist (number provided during onboarding email and text), " I [your name] have arrived and am ready," then please wait patiently in your car until clearance has been provided via text to enter the clinic.

  • The PhysioTough staff members are fluent in both English/Ingles and Spanish/Español.

  • Cash, Zelle, Credit Card, and Debit Card.

  • Your length of stay is ultimately subject to the severity and complexity of your condition. However, due to our therapy model, we will take into account the commitment of therapy with us and provide you with only the necessary prognosis.

  • Yes, we currently offer concierge services during our operation hours, specifically for myofascial therapy services. The concierge services are currently only available for those residing within Doral and Coral Gables areas. These services are contingent on clinic demand, which may vary daily.

    Please reach out for additional information regarding availability and service selection.

 Research

Components of Therapy:

*The articles provided here give a brief glimpse into the literature behind some of our tools, but do not explore the interplay between all suggested tools.

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